There are no refunds for cancellations but we will accept rebooking of rooms for a later date. All guests may rebook their reservation free of charge. All rebooking requests will be taken by email. Rebooking credit only applies to hotel room use and cannot be applied to food, beverage, or retail. Neither refunds nor rebooking credits are provided for early departures or for inclement weather.

For large parties and buyouts, we do not offer deposit refunds.

Your credit card is on file as a guarantee.
*policy updated July 21, 2020*

Rates are subject to change without notice.

Full payment is required at the time of booking and is payable by credit card. By providing a credit card number, you are giving authorization for us to bill your credit card for the full amount, including and costs accrued while at the property, and outstanding balances not paid at time of departure. Guests will be responsible for any increase in rates between their original and new booking.

In the event your plans change, you must cancel or adjust your hotel reservation in accordance with the hotel's cancellation policy. Please email with any questions.

We love dogs and gladly welcome quiet, non-aggressive dogs in our pet-friendly rooms only. Dogs must stay on-leash at all times, inside the hotel and outside as well. Owners are responsible for dogs behavior and cleaning up their poops. We ask that you be 100% diligent in this regard so that the tribal land that we have permission to stroll is respected and guests who roam our grounds can do so without having to avoid any brown surprises.

If your pet disrupts other guests with barking, whining, clawing or scratching, we will ask you to checkout early. Refunds are not provided for early departures

We do charge a non-refundable $50.00 pet fee for fur-balls and muddy paws. A maximum of two pets is allowed per room. Let us know if you need extra towels for your pet as we keep white room towels for human hands.

We ask that pets not sleep on our beds but many of our rooms have pet cubbies. In the event your pet can’t stay on the floor, we will assess a $100 cleaning fee for the linens. If your room requires an extra deep cleaning after checkout, there will be a $200 cleaning fee applied. These charges ensure that all guests enjoy the same level of cleanliness and comfort upon arrival.

Should you choose to bring a pet into a non-pet-friendly room, we will assess a $200 cleaning fee.

Smoking of any kind (cigarettes, vaping or marijuana) is prohibited in all rooms and public areas of the hotel. Should you choose to smoke on property, we will assess a $400 cleaning fee.

We pride ourselves on our 100% organic cotton sheets, hand embroidered quilts and shams, floral Kantha throws, furs, Mexican Otomi embroidered pillows, Public Goods body products, and the like and hope you enjoy them during your stay. If there is damage, missing, or stolen items, or excessive cleaning required, the card on file will be charged accordingly. We realize accidents do happen and appreciate you letting us know of certain stains that need to be taken care of promptly. A $200.00 damage hold will be placed on your card until after check out.

No fireworks, open flames or firearms are permitted on hotel property.

If you think you’ve accidentally forgotten an item on property, send over an email with a description of the item and any thoughts on where it could be lingering.

If it lands in lost and found, there is a $75 return fee. That fee will be charged to the card on file.

We ship items out monthly.